Frontline Training Online
Frontline Training Consultants has been in the business of assisting organisations with the challenging task of Customer Management for over 30 years. With a blue chip client base, covering a wide range of industries, we’re very familiar with the challenges that customer facing staff have to cope with and have seen firsthand the impact that the era of Covid-19 has had on their health, job satisfaction and commitment to customer facing roles. The ‘Customer Management for the ‘New Normal’ is the first in a series of online courses that will be released over the coming months, with our focus on assisting customer facing staff to adjust to and flourish in this rapidly changing and evolving 'new normal' environment, both personally and professionally.